Terms of Service
Terms of Service
Overview
Welcome to skuupm®. These Terms of Service govern your access to and use of our online store, including our website, products, content, features, and related services.
Throughout these Terms, “we,” “us,” and “our” refer to skuupm®.
By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service together with the policies referenced on our website.
If you do not agree with these terms, please discontinue use of our website and services.
We may update or introduce new features, tools, or services from time to time. Any such additions will also be subject to these Terms.
1. Eligibility and Lawful Use
By using this website, you confirm that you are legally permitted to enter into a binding agreement in your place of residence.
If you allow a minor to use the website under your supervision, you confirm that you have the legal authority to provide the required consent.
You may use our website and products only for lawful purposes.
You must not use our services in any way that violates applicable laws, intellectual property rights, privacy rights, or other legal obligations.
Uploading malicious code, viruses, or software intended to damage or interfere with the website is strictly prohibited.
2. Use of Our Online Store
We reserve the right, where permitted by law, to refuse service, restrict access, or limit transactions where reasonably necessary.
Information submitted through our website may pass through different networks and systems as part of normal website operation.
Payment information is processed through secure payment providers and encrypted checkout systems.
You may not copy, reproduce, resell, commercially exploit, or misuse any part of our website, content, services, or contact information without prior written permission.
3. Website Information
We aim to provide useful and accurate information about our products and services.
However, product information, images, availability, fragrance descriptions, specifications, pricing, or other content may occasionally contain errors or may become outdated.
Website content is provided for general informational purposes.
Where appropriate, customers should review the latest product page and relevant policies before making a purchase.
We may update, revise, or remove website content at any time.
4. Pricing and Service Updates
Product prices may change without prior notice.
We may modify, suspend, replace, or discontinue products, website features, promotions, or other services at our discretion, subject to applicable law.
We are not responsible for losses caused solely by permitted changes to pricing, availability, website functionality, or discontinued products.
5. Home Fragrance Products and Availability
skuupm® offers products such as:
- Scented candles
- Reed diffusers
- Wax warmers
- Wax melts
- Decorative aroma products
- Home fragrance accessories
- Related lifestyle and fragrance items
Certain items may be available exclusively through our online store or may be offered in limited quantities.
Returns and refunds are subject to our Return & Refund Policy.
We make reasonable efforts to display product colors, materials, finishes, fragrance descriptions, packaging, and dimensions accurately.
However, actual appearance may vary slightly depending on lighting, photography, screen settings, production batches, or natural material differences.
Fragrance perception is subjective, and scent intensity may vary depending on room size, temperature, ventilation, and individual preference.
Please review the product page carefully before ordering.
6. Product Use and Safety
Customers are responsible for following all safety instructions supplied with each product.
Candles should never be left burning unattended and should be kept away from children, pets, drafts, fabrics, and flammable materials.
Wax warmers should be placed on stable, heat-resistant surfaces and used only with compatible wax products.
Reed diffuser liquids should be kept away from children, pets, flames, eyes, skin, and surfaces that may be damaged by fragrance oils.
Always follow the specific instructions included with the product.
Improper use may increase the risk of fire, burns, spills, property damage, or injury.
7. Orders and Purchase Limits
We reserve the right to accept, refuse, limit, or cancel orders where reasonably necessary.
Purchase limits may apply to orders associated with the same customer, household, payment method, billing address, or shipping address.
Orders that appear to be placed for unauthorized resale or commercial redistribution may also be restricted.
If we change or cancel an order, we may attempt to contact you using the information provided during checkout.
8. Customer Information
You agree to provide accurate, current, and complete information when placing an order or creating an account.
This includes your name, billing information, delivery address, email address, and other details required to complete the transaction.
You are responsible for keeping account and contact information accurate where applicable.
9. Third-Party Tools and Services
Our Shopify store may provide access to services or tools operated by third-party providers.
These may include payment processors, shipping services, analytics providers, advertising platforms, or other integrations.
Such services may operate under their own terms and privacy policies.
Your use of third-party tools is at your discretion and may be subject to additional conditions imposed by those providers.
10. External Links
Our website may contain links to websites operated by third parties.
We do not control those websites and are not responsible for their content, policies, products, security, accuracy, or availability.
Before purchasing from or providing information to a third-party website, you should review its terms and policies.
11. Customer Feedback and Submissions
If you voluntarily send us reviews, suggestions, photographs, ideas, comments, or other content, you grant us permission to use that content to the extent allowed by law and subject to any applicable platform or privacy requirements.
We may edit, reproduce, publish, translate, or display submitted content where appropriate.
You are responsible for ensuring that any material you submit does not violate the intellectual property, privacy, or other rights of third parties.
You must not submit unlawful, abusive, misleading, defamatory, malicious, or harmful content.
12. Personal Information
Personal information submitted through our store is handled in accordance with our Privacy Policy.
Please review that policy for information about how we collect, use, share, and protect customer information.
13. Errors and Corrections
Our website may occasionally contain typographical errors, pricing mistakes, inaccurate product specifications, incorrect stock information, or other omissions.
Where permitted by law, we may correct errors, update information, or cancel an affected order.
If a material error affects an order you have already placed, we may contact you with further information.
14. Prohibited Activities
You must not use our website or services to:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Submit false or misleading information
- Harass, threaten, abuse, or harm another person
- Upload viruses, malware, or malicious code
- Attempt unauthorized access to our systems
- Collect personal information without authorization
- Conduct phishing, spam, fraud, scraping, or deceptive activity
- Circumvent website security measures
- Use our content for unauthorized commercial purposes
We may restrict or terminate access where prohibited activity is identified.
15. Disclaimer of Warranties
We aim to provide a reliable shopping experience but cannot guarantee that the website will always operate without interruption, delay, technical issues, or errors.
To the extent permitted by law, our services are provided on an “as is” and “as available” basis.
Individual fragrance preferences vary, and we do not guarantee that a scent will meet every customer’s personal expectations.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, skuupm® and its affiliates, employees, suppliers, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our website or products.
This may include loss of revenue, profits, data, savings, or similar losses.
These limitations do not apply where liability cannot legally be excluded or restricted.
Customers remain responsible for using candles, diffusers, wax warmers, and other fragrance products according to the provided safety instructions.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless skuupm®, its affiliates, partners, employees, service providers, suppliers, and contractors against third-party claims arising from:
- Your violation of these Terms
- Your violation of applicable law
- Your infringement of another party’s rights
- Your unlawful or unauthorized use of our website or services
18. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will apply only to the maximum extent permitted by law.
The remaining provisions will continue in full force and effect.
19. Termination
These Terms remain effective unless terminated by you or by us.
You may stop using our services at any time.
We may suspend or terminate access where we reasonably believe these Terms have been materially violated.
Any payment obligations or liabilities arising before termination will continue where applicable.
20. Entire Agreement
These Terms of Service, together with our policies and other rules published on the website, form the agreement governing your use of skuupm® services.
They supersede prior versions relating to the same subject matter.
Failure by us to enforce a provision immediately does not constitute a waiver of that provision.
21. Governing Law
These Terms of Service and any separate agreements relating to our services will be governed by applicable laws of the United States, subject to any mandatory consumer protection laws that may apply in your jurisdiction.
22. Changes to These Terms
We may revise these Terms of Service when necessary.
The latest version will be published on this page.
We recommend reviewing this page periodically to stay informed of changes.
Your continued use of the website after updated Terms are published constitutes acceptance of those revisions to the extent permitted by law.
23. Shipping and Returns
Shipping charges, delivery conditions, return eligibility, and refund procedures are described in our Shipping Policy and Return & Refund Policy.
We do not charge a restocking fee on eligible returns.
Please review the relevant policy before requesting a return.
24. Contact Information
If you have questions regarding these Terms of Service, please contact:
Brand: skuupm®
Email: service@skuupm.com